U.K.: The Window Film Company Wins Prestigious AwardJune 22nd, 2016 by Casey Flores
The U.K.-based Window Film Company came first in the “Excellence in Customer Service” category at the annual Bucks Business Awards, scooping the award ahead of a record number of entrants.
The company installs solar control film and prints and fits full-color graphics and other decorative solutions. The company serves customers ranging from homeowners to multinational businesses.
“One of our strengths is also one of our main challenges,” says company founder and managing director Micky Calcott. “We provide a service to an ever increasing range of clients, each with different needs and levels of understanding about the products we supply. It’s our job to make sure that each customer gets the same level of service and attention, whether it is a residential customer looking for solar control in their conservatory or a world famous brand wanting graphics applied to an entire building.”
Entering the awards is an in-depth process which involves providing of a business plan, details of financial performance and evidence to support any statements or claims made within the application. Successful entrants are then subject to a visit from an independent judge, who spent time speaking to members of staff from each of company’s individual departments.
I’m incredibly proud of my colleagues and I’m delighted that their commitment has resulted in the winning of this award,” says Calcott. “We’ll take some time to enjoy the success, but work is already underway to make sure that we continue to improve and to deliver the best possible service to each and every one of our customers.”
The win follows the acceptance of another award earlier in the year, which saw director Andy Parkin pick up the “outstanding Employee of the Year” title from the FIS (Finishes and Interiors).