Delegate it!October 4th, 2023 by Casey Flores
Running a business is hard. As owners, we are usually going 24/7 either working on the business or at least thinking about it. Whether in the shower, driving or on a personal level—sometimes my wife is talking to me and I’m not paying attention to her because I’m thinking about the business.
One of the most critical things to scale a business is to learn how to delegate tasks. Businesses usually hit a wall at a certain point and being able to delegate can be the lever that prevents or unlocks the next level of growth. Some owners feel they are the best at everything in their business and therefore must do everything. This way of thinking is not scalable for a business. The owner isn’t great at everything and bringing in others to help could be the key to future growth. Surrounding yourself with great people who are smart and a culture fit is critical. Finding, training, motivating and developing talent is the key to the growth of a service-based business, yet also one of the hardest things to do in business. Systems and processes will always be there, but in a service-based business, the people are the difference.
When given the choice of doing a task at 100% effectiveness or an employee doing it at 80% or 90%, choose the employee. This is not to say you shouldn’t hold your employees accountable and expect excellence from them, but I think the saying goes, “Perfection is the enemy of progress.”
You cannot expect your employees to work as hard as you. They don’t own the company or have equity, and although they may work hard and love the company, you can’t expect them to care in the same way that you do as an owner. Having this perspective is important when working with employees and reverse engineering what is most important to them. Just this slight shift in mindset can be huge in getting your company to the next level and unlocking future growth.