Posts Tagged ‘Kelly McDonald’

From Melting Pot to Salad Bowl: Selling to a Changing Consumer Base

Mar 13th, 2013

At last week’s Glass Expo Northeast™ 2013 show in Hauppauge, N.Y., Kelly McDonald, author of the new book titled “Crafting the Consumer Experience for People Not Like You,” listed as number two on the business bestseller list, wowed attendees with her keynote presentation “Understanding the Consumer of the Future.” McDonald noted five major trends the […]

Customer Service and Using Digital Avenues to Market Your Business

Sep 25th, 2012

Customer service was a big discussion point among seminars at this year’s International Window Film Conference and Tint-Off™. Among the speakers, Kelly McDonald of McDonald Marketing returned to this year’s event with new tips for customer service in her seminar on “How to Keep Customers Rushing Back for More.” McDonald opened her session by sharing, […]

International Window Film Conference Seminars Focus on the Customer

Jul 21st, 2011

Renowned multicultural marketing and business trends expert, Kelly McDonald, will explore who the customer is and is becoming at the International Window Film Conference. Her session, “Understanding the Customer of the Future,” will take place Thursday, September 15 at 11:00 a.m. and will be followed up a brown bag workshop that will take a deeper […]